Creativity is both a Soft Skill and a Hard Skill

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Creativity is a valuable workplace skill, not just for its practical applications in developing new ideas, increasing efficiency, and devising solutions to complex problems, but also for the personal growth it can bring. While you may have natural creativity skills in certain forms, it is a skill that can be learned and developed over time, offering you the opportunity to expand your horizons and reach new heights in your professional journey.

Soft skills relate to how you work. Soft skills include people, communication, listening, and time management.

So, is creativity a soft skill? Creativity is usually considered a soft skill, but some aspects of creativity can be considered hard skills. Soft skills are general personality traits that are relevant across many industries and roles, while hard skills are job-specific abilities that are acquired through training and education.

Being a Good Listener is a Soft Skill

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“Be a good listener,” Dale Carnegie advised in his 1936 classic How to Win Friends and Influence People. “Ask questions the other person will enjoy answering.”

Rather than pushing your point of view when it is very different, the other person uses a curious approach to communication. An example would be meeting the other end of view with a question like: “I never thought of that point of view. What is it that leads you to that conclusion.”

Six things needed to be a good listener

  • #1 Your thoughts have not drifted, and you are in the here & now.

  • #2 Distractions don't get in the way of what the person is saying

  • #3 You're excited and curious to hear what is said

  • #4 You're sincere and open-minded about the questions and haven’t prejudged the anticipated answers

  • #5 Your hearing, sight, and other senses are working

  • #6 You ask the right questions.

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“Hearing Aids Matter”